MY PRODUCTS

Privacy Policy

At Hidden Stream Digital Store, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website, purchase products, and interact with us, including through SMS communications.

1. Information We Collect: We may collect the following types of personal information

Name, contact details, and shipping address
Email address and phone number
Payment information
Details of purchases made
SMS communications and preferences

2. How We Use Your Information: We use your information for the following purposes

Processing your orders and delivering products
Communicating with you about your purchases and updates
Sending promotional offers, newsletters, or marketing materials (you can opt out at any time)
Ensuring compliance with legal obligations
Sending SMS notifications related to order confirmations, delivery updates, and marketing (with your consent)

3. SMS Compliance Policy: We are committed to complying with all applicable laws and regulations regarding SMS communications. By providing your phone number and opting in to receive SMS messages from us, you agree to the following terms

Consent: By opting in, you agree to receive SMS messages related to your orders, account updates, promotional offers, and other marketing messages from Hidden Stream Digital.
Opting Out: You can opt out of receiving SMS messages at any time by replying "STOP" to any SMS message you receive from us. Once you opt out, we will stop sending you SMS messages, except for necessary transactional messages related to your orders.
Message Frequency: The number of SMS messages you receive will depend on your interactions with our store, but we aim to keep the frequency reasonable and relevant.
Data Rates: Standard message and data rates may apply based on your mobile carrier's terms and conditions. You are responsible for any charges incurred for sending and receiving SMS messages.
Security: We take steps to secure your phone number and SMS data, but we cannot guarantee absolute security.
Third-Party Services: We may use third-party services to send SMS messages. These third parties are bound by confidentiality obligations and do not have the right to use your information for purposes beyond sending SMS messages on our behalf.

4. Sharing of Information: We do not sell or share your personal information with third parties except when required to process payments, deliver products, send SMS notifications, or comply with legal obligations.

5. Security: We take reasonable measures to protect your information from unauthorized access, loss, or misuse. However, we cannot guarantee complete security, and you share your information at your own risk.

6. Your Rights: You have the right to access, update, or delete your personal data. You may also request that we limit our use of your data, including SMS communications. To exercise these rights, please contact us at [email protected].